Delete your iFarm account

In the app or on the web

You can delete your account yourself, at any time:

• Sign in to the iFarm app, or to app.ifarmtech.com in any browser.
• Open the menu.
• Choose Delete account.
• Enter your password (owners) or your PIN (caretakers) and confirm. Your account is erased at once.

Without signing in

Email support@ifarmtech.com from the email address on your account, or say which phone number the account uses. We will confirm it is your account by calling or texting that number, then delete it within 7 days and tell you when it is done.

What is deleted

Everything we hold about the account:

• Owner accounts: your name, phone number, email and password, and your whole business: every farm, house, flock, daily record, weight, stock item, expense, sale and notification, and the accounts of the caretakers you added. Any sharing with a partner ends.
• Caretaker accounts: your name, phone number, PIN and notifications.

What is kept

When a caretaker deletes their account, the records they made on a farm stay with that farm's owner, because they are part of the owner's farm history. They no longer carry the caretaker's name. Backups made for recovery are deleted on a short schedule and are never restored into the live service. Nothing else is kept. See the privacy policy for more about how iFarm handles information.